2016 Sync in Review

2016 was an incredible year at Sync. In our quest to make cloud storage more secure for everyone we launched an extraordinary number of new products and features, we expanded our datacenter infrastructure, and we grew our community of users to over 236,000 businesses and individuals, in over 150 countries. Sync users have been busy as well – securely storing over half a billion files in the cloud, and securely sharing millions of files per day.

Here’s a look back at 2016, and what you helped us accomplish.

Growth

First off, we’d like to extend a sincere thank you, to each and every one of our users for choosing Sync. We’re committed to building a file storage and sharing platform that provides better security and better data privacy compliance in the cloud, and we’re delighted that so many of you are now keeping your data safe with Sync. You’ve made it a super-busy year for us!

Global

2016 was the year Sync became a global phenomena, with more and more businesses looking for secure cloud storage that meets EU, US, and Canadian data privacy regulations and legislation. Of course, we’ve got your global data privacy compliance covered.

File storage

If there’s one thing Sync users love doing, it’s uploading petabytes of data to the cloud, and if there’s one thing we love doing here at Sync, it’s adding capacity to meet demand! This symbiotic relationship has kept our engineering team busy with significant investments and upgrades to our infrastructure in 2016 to keep pace.

Sharing and collaboration

It’s official, Sync users love sharing files! Sharing is one of our most popular features, and in 2016 we launched a number of improvements to make sharing even better. Upload enabled links allow you to easily request files from anyone, and enhanced privacy and compatibility options make sharing large files even easier. We also launched an events timeline, improved desktop app notifications, and an improved share invite process to make collaboration easier as well.

Customer support

Your feedback is really important to us. In fact, it’s how we prioritize new features and learn how to make Sync the best it can be. We’re proud to have delivered happiness to over 80% of you, and by all means, feel free to contact us – we’re here to help!

Free gigabytes for everybody

Not only does Sync offer 5 GB of cloud storage absolutely free, but you can also earn additional free gigabytes for every referral, as part of our rewards program. And if that’s not enough, you can redeem free GBs through special promo codes. Our rewards program is open to anyone, and you can get started right here.

New products and pricing

2016 will go down as the year we lowered pricing on 2 TB of secure cloud storage from $98 to $96 / year. Call us crazy, but we love octagonal, refactorable numbers. Best of all, if you’re already on a 2 TB plan, you’ll automatically get the lower price at renewal.

We’ve also been putting the finishing touches on our new Business Pro product. With Business Pro you can consolidate multiple Sync accounts under one roof, with centralized billing and user management for all user accounts. Business Pro is already available for purchase on our website, or upgrade. We’ll be making an official announcement shortly.

More highlights from 2016

Our most visited Blog post from 2016:
Top 10 Sync.com features you should start using right now

Events timeline:
Keep tabs on your files with Sync’s new events timeline

Upload enabled links:
Request files easily with upload enabled links

Introducing Sync Vault:
One-time cloud-only file storage archive

New desktop apps for 2017, and more …

Hot on the heels of a happy new year we just launched significant updates to our desktop apps. If you’re already running Sync, click the Sync icon in your OS X menu bar or Windows system tray and the upgrade option should be visible. Otherwise, you can upgrade by downloading and installing the app directly.

And that’s not all. We’ve got plenty of surprises in store for 2017, including even more desktop app updates, an extreme mobile app makeover for iOS and Android, and even more awesome new productivity features, all based on feedback from you. We really do want cloud storage, file sharing and collaboration to be more secure for everyone, and with your help we’re making that happen.

Thanks again for an incredible 2016.